Course description

Successful firms regard operations as a source of competitive advantage, and think strategically about operations. Operations constitute a value chain beginning with product/service design, which include process design, suppliers, manufacturing, distribution, customer service, and environmental impact. The course provides an understanding of the value chain, the strategic context in which the operations take place and the various considerations that have to be made when making strategic decisions for the organisation.

Course objectives

This module aims to develop an understanding of operations strategies used to develop all aspects of the value chain for competitive advantage. Participants will be equipped with the skills of strategic thinking. It provides them with a knowledge and understanding of business policy and strategy.

Attachment Name Attachment Type
MEC7113 : Business and Operations Strategy DOC PDF PS